manual save(2026-01-22 16:29)
This commit is contained in:
SiteAgent Bot
@@ -101,13 +101,13 @@ function buildFallbackAnswer(locale: Locale, question: string) {
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'',
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'',
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'如果你方便补充：行业 + 主要产品/服务 + 已有知识产权情况，我可以按你企业现状给出更具体的材料清单与推进路径。',
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'如果你方便补充：行业 + 主要产品/服务 + 已有知识产权情况，我可以按你企业现状给出更具体的材料清单与推进路径。',
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'',
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'',
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'若需要人工进一步对接，请在右侧“留资”填写手机号（必填），我们会尽快联系。',
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'如果你的情况比较复杂，建议点击“预约回电”，我们安排专员与您进一步确认。',
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].join('\n')
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].join('\n')
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}
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}
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return [
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return [
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'我暂时无法在知识库中定位到完全匹配的答案。',
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'我暂时无法在知识库中定位到完全匹配的答案。',
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'你可以补充更多背景（行业/地区/需求细节），或者直接在“留资”里提交手机号，我们安排人工跟进。',
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'你可以补充更多背景（行业/地区/需求细节），或点击“预约回电”，我们安排专员进一步沟通。',
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].join('\n')
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].join('\n')
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}
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}
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@@ -143,7 +143,7 @@ async function resolveLeadFormId() {
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const forms = (res as unknown as { data?: { docs?: Array<{ id?: string; title?: string }> } })?.data?.docs ?? []
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const forms = (res as unknown as { data?: { docs?: Array<{ id?: string; title?: string }> } })?.data?.docs ?? []
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const target = forms.find((f) => {
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const target = forms.find((f) => {
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const title = String(f?.title || '')
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const title = String(f?.title || '')
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return /AI\s*智能助手|诚裕智能客服|AI Assistant|Assistant Lead|留资/i.test(title)
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return /AI\s*智能助手|诚裕智能客服|AI Assistant|Assistant Callback|预约回电/i.test(title)
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})
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})
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return (target?.id as string | undefined) ?? null
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return (target?.id as string | undefined) ?? null
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@@ -166,7 +166,7 @@ export const Assistant: React.FC = () => {
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content:
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content:
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locale === 'en'
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locale === 'en'
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? "Hi, I'm Chengyu AI Customer Service. Ask me anything, or leave your phone number for a callback."
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? "Hi, I'm Chengyu AI Customer Service. Ask me anything, or leave your phone number for a callback."
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: '你好，我是“诚裕智能客服”。你可以直接提问，我会基于知识库为你快速解答；如需人工进一步对接，也可以在“留资”提交手机号。',
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: '你好，我是“诚裕智能客服”。你可以直接提问，我会基于知识库为你快速解答；如需更准确的答复，也可以点击“预约回电”，我们安排专员与你沟通。',
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},
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},
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])
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])
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@@ -253,7 +253,7 @@ export const Assistant: React.FC = () => {
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'',
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'',
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excerpt ? excerpt.slice(0, 320) + (excerpt.length > 320 ? '…' : '') : '（该条目暂无摘要内容）',
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excerpt ? excerpt.slice(0, 320) + (excerpt.length > 320 ? '…' : '') : '（该条目暂无摘要内容）',
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'',
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'',
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'若需要人工进一步沟通，建议在“留资”提交手机号（必填），我们会尽快联系。',
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'如果需要更准确的判断与建议，建议点击“预约回电”，我们安排专员与您进一步确认。',
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].join('\n')
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].join('\n')
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pushMessage('assistant', answer)
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pushMessage('assistant', answer)
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@@ -268,7 +268,7 @@ export const Assistant: React.FC = () => {
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'assistant',
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'assistant',
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locale === 'en'
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locale === 'en'
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? 'Sorry, I cannot access the knowledge base right now. Please leave your phone number and we will contact you.'
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? 'Sorry, I cannot access the knowledge base right now. Please leave your phone number and we will contact you.'
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: '抱歉，我暂时无法访问知识库。请在“留资”提交手机号，我们会尽快联系你。',
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: '抱歉，我暂时无法访问知识库。你可以点击“预约回电”，我们会尽快与你联系。',
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)
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)
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setActiveTab('lead')
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setActiveTab('lead')
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} finally {
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} finally {
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@@ -361,7 +361,7 @@ export const Assistant: React.FC = () => {
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<p className="mt-4 text-lg text-white/85 max-w-2xl leading-relaxed">
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<p className="mt-4 text-lg text-white/85 max-w-2xl leading-relaxed">
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{locale === 'en'
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{locale === 'en'
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? 'Knowledge-base powered Q&A, plus a fast lead channel for consulting.'
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? 'Knowledge-base powered Q&A, plus a fast lead channel for consulting.'
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: '基于知识库的自然语言问答，同时也是诚裕集团重要的留资渠道。'}
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: '基于知识库的自然语言问答；如需更贴合你企业情况的判断，可预约专员进一步沟通。'}
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</p>
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</p>
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</div>
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</div>
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@@ -372,7 +372,7 @@ export const Assistant: React.FC = () => {
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</span>
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</span>
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<span className="inline-flex items-center gap-2 px-4 py-2 rounded-full bg-white/10 border border-white/20 text-sm">
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<span className="inline-flex items-center gap-2 px-4 py-2 rounded-full bg-white/10 border border-white/20 text-sm">
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<ClipboardList size={16} />
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<ClipboardList size={16} />
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{locale === 'en' ? 'Lead capture' : '留资转化'}
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{locale === 'en' ? 'Consultation' : '进一步了解'}
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</span>
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</span>
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</div>
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</div>
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</div>
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</div>
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@@ -413,7 +413,7 @@ export const Assistant: React.FC = () => {
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activeTab === 'lead' ? 'bg-primary/5 text-primary' : 'text-gray-600 hover:bg-gray-50'
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activeTab === 'lead' ? 'bg-primary/5 text-primary' : 'text-gray-600 hover:bg-gray-50'
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}`}
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}`}
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>
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>
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{locale === 'en' ? 'Leave info' : '留资'}
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{locale === 'en' ? 'Request a callback' : '预约回电'}
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</button>
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</button>
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</div>
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</div>
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</div>
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</div>
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@@ -527,11 +527,11 @@ export const Assistant: React.FC = () => {
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<div className="text-sm text-green-700 mt-1">
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<div className="text-sm text-green-700 mt-1">
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{leadFormId
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{leadFormId
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? locale === 'en'
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? locale === 'en'
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? 'Our team will contact you shortly.'
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? 'Our specialist will contact you shortly.'
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: '已收到你的信息，我们会尽快与你联系。'
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: '已收到你的预约信息，我们会尽快与你联系。'
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: locale === 'en'
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: locale === 'en'
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? 'Backend form not configured yet; saved locally for now.'
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? 'Backend form is not configured yet; saved locally for now.'
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: '暂未找到后台表单配置，本次留资已临时保存在浏览器本地（请尽快在运营平台创建表单以正式留存）。'}
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: '暂未找到后台表单配置，本次预约信息已临时保存在浏览器本地（请尽快在运营平台创建表单以正式记录）。'}
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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@@ -640,7 +640,7 @@ export const Assistant: React.FC = () => {
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}`}
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}`}
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>
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>
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{leadSubmitting ? <Loader2 className="animate-spin" size={18} /> : <Send size={18} />}
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{leadSubmitting ? <Loader2 className="animate-spin" size={18} /> : <Send size={18} />}
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{leadSubmitting ? (locale === 'en' ? 'Submitting…' : '提交中…') : locale === 'en' ? 'Submit' : '提交留资'}
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{leadSubmitting ? (locale === 'en' ? 'Submitting…' : '提交中…') : locale === 'en' ? 'Request callback' : '预约回电'}
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</button>
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</button>
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<div className="text-xs text-gray-500 leading-relaxed">
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<div className="text-xs text-gray-500 leading-relaxed">
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@@ -649,14 +649,14 @@ export const Assistant: React.FC = () => {
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) : leadFormId ? (
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) : leadFormId ? (
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<span>
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<span>
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{locale === 'en'
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{locale === 'en'
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? 'This submission will be recorded in the operations platform.'
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? 'Your request has been submitted successfully.'
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: '本次留资将记录到运营平台，便于运营人员及时查看处理。'}
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: '你的预约请求已提交，我们会尽快与你联系。'}
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</span>
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</span>
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) : (
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) : (
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<span>
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<span>
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{locale === 'en'
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{locale === 'en'
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? 'Backend form not found. Please create a form titled "AI Assistant Lead".'
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? 'Backend form not found. Please create a form titled "AI Assistant Callback".'
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: '未找到后台留资表单。建议在运营平台创建标题包含“AI智能助手/留资”的表单，并配置通知（邮件/Webhook）以实现“及时提醒”。'}
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: '当前未配置预约表单。请在运营平台创建“AI智能助手-预约回电”表单，并按需开启邮件/Webhook 通知，确保咨询请求能及时处理。'}
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</span>
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</span>
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)}
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)}
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</div>
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</div>
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@@ -683,29 +683,29 @@ export const Assistant: React.FC = () => {
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</li>
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</li>
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<li className="flex gap-2">
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<li className="flex gap-2">
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<span className="mt-0.5 w-6 h-6 rounded-lg bg-primary/10 text-primary flex items-center justify-center shrink-0">3</span>
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<span className="mt-0.5 w-6 h-6 rounded-lg bg-primary/10 text-primary flex items-center justify-center shrink-0">3</span>
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<span>{locale === 'en' ? 'If manual follow-up is needed, guide users to leave contact info.' : '当无法确定答案或需进一步沟通时，引导客户留资（手机号必填并校验）。'}</span>
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<span>{locale === 'en' ? 'If a question needs follow-up, users can request a callback.' : '当问题需要进一步确认时，可以预约回电，我们安排专员沟通。'}</span>
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</li>
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</li>
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</ul>
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</ul>
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</div>
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</div>
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<div className="bg-white rounded-2xl shadow-sm border border-gray-100 p-6">
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<div className="bg-white rounded-2xl shadow-sm border border-gray-100 p-6">
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<h2 className="text-lg font-semibold text-primary-dark">{locale === 'en' ? 'Lead channel focus' : '留资转化重点'}</h2>
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<h2 className="text-lg font-semibold text-primary-dark">{locale === 'en' ? 'Get a more accurate answer' : '想要更准确的答复？'}</h2>
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<p className="mt-3 text-sm text-gray-700 leading-relaxed">
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<p className="mt-3 text-sm text-gray-700 leading-relaxed">
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{locale === 'en'
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{locale === 'en'
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? 'For Chengyu Group, the assistant is also an important acquisition channel.'
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? 'Some questions require more context (industry, current status, timeline). You can request a callback for a clearer plan.'
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: '对诚裕集团而言，该助手不仅用于快速响应，更是重要的获客与留资渠道。'}
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: '有些问题需要结合你的行业、现状与时间安排才能给出更准确的建议。你可以预约回电，我们会在沟通后给出更清晰的路径。'}
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</p>
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</p>
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<div className="mt-4 grid gap-3">
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<div className="mt-4 grid gap-3">
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<div className="rounded-xl border border-gray-100 bg-background p-4">
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<div className="rounded-xl border border-gray-100 bg-background p-4">
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<div className="text-sm font-medium text-primary-dark">{locale === 'en' ? 'Required field' : '必填字段'}</div>
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<div className="text-sm font-medium text-primary-dark">{locale === 'en' ? 'Contact method' : '联系方式'}</div>
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<div className="mt-1 text-xs text-gray-600">{locale === 'en' ? 'Phone number (11 digits) with basic validation.' : '手机号（11 位）必填并进行基础校验。'}</div>
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<div className="mt-1 text-xs text-gray-600">{locale === 'en' ? 'We use your phone number only to return this inquiry.' : '手机号用于回访沟通，仅用于本次咨询。'}</div>
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</div>
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</div>
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<div className="rounded-xl border border-gray-100 bg-background p-4">
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<div className="rounded-xl border border-gray-100 bg-background p-4">
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<div className="text-sm font-medium text-primary-dark">{locale === 'en' ? 'Timely processing' : '及时提醒'}</div>
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<div className="text-sm font-medium text-primary-dark">{locale === 'en' ? 'Response time' : '响应说明'}</div>
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<div className="mt-1 text-xs text-gray-600">
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<div className="mt-1 text-xs text-gray-600">
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{locale === 'en'
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{locale === 'en'
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? 'Configure email/webhook notifications in the ops platform form settings.'
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? 'We will contact you as soon as possible during business hours.'
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: '建议在运营平台表单里配置邮件/Webhook 通知，确保运营人员及时处理。'}
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: '我们会在工作时间尽快与你联系。'}
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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